Sole Solution - Terms and Conditions

1. Introduction

Welcome to Sole Solution. These Terms and Conditions (“Terms”) govern your access to and use of our website, webshop, mobile application, and related services (the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you should not use our Services.

2. Eligibility

You must be at least 18 years old (or the age of majority in your state of residence) to make purchases through our Services. By using our Services, you represent that you meet these requirements.

3. Account Registration

To place certain orders, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to provide accurate, current, and complete information.

4. Orders and Payment

• All prices are displayed in U.S. dollars (USD) unless otherwise stated.
• Prices, promotions, and availability may change without notice.
• By placing an order, you agree to pay the total price (including applicable taxes, shipping, and handling fees).
• Payments are processed securely via third-party providers (e.g., Stripe, PayPal). We do not store full payment card details.
• We reserve the right to refuse or cancel any order at our discretion (including due to suspected fraud, product unavailability, or pricing errors).

5. Shipping and Delivery

• We ship orders to the address you provide during checkout. Please ensure it is accurate and complete.
• Delivery times are estimates only; we are not liable for delays caused by carriers or factors beyond our control.
• Risk of loss and title pass to you upon delivery to the shipping carrier.

6. Returns and Refunds

• Refunds will be processed to your original payment method within a reasonable time after we receive and inspect the returned item(s).
• Certain products may be non-returnable (e.g., final sale, personalized/customized items).

7. Intellectual Property

All content on the Services, including text, graphics, logos, images, videos, and software, is the property of Sole Solution or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works without our prior written consent.

8. User Content

You may post reviews, comments, or other content as long as it is not illegal, obscene, threatening, defamatory, or infringing on others rights. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our Services.

9. Prohibited Activities

You agree not to:

• Use the Services for unlawful purposes.
• Attempt to interfere with or disrupt the functionality of the Services.
• Engage in fraudulent transactions or misrepresent your identity.

10. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available” without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Sole Solution shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or purchase of products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Sole Solution, its affiliates, and employees from any claims, damages, liabilities, or expenses arising out of your use of the Services or violation of these Terms.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in New York, except where prohibited by law.

14. Changes to Terms

We may update these Terms from time to time. Any changes will be posted with an updated “Last updated” date. Your continued use of the Services after changes means you accept the new Terms.

15. Contact Us

For questions about these Terms, please contact us: